Friday December 14, 2012
Photos: Auto dealer recognized for consumer advocacy
His dealership was recognized Thursday for reporting unlawful business practices to the Attorney General's Consumer Protection Division. Liberty Insurance had demanded that the dealership's body shop use aftermarket crash parts on newer model cars without informing the car owner - a practice that is prohibited by state law without prior consent from the consumer. When Holland refused, the insurer revoked the body shop from its preferred provider list. Because of the report from Holland's dealership, the Attorney General's office opened an investigation and filed suit against the insurer and another body shop.