Shores is receiving numerous calls from residents who are upset about their property tax increases, he said. Owners are saying they cannot sell their property for the appraisal amount calculated by the assessor.
When asked why the commission had not yet received any applications for hearings, Shores said it might be too early in the process.
He foresees a sharp increase in the number of hearings this year.
"I think this February is going to be busy for us when we sit as the Board of Equalization and Review," he said.
Assessor Sallie Robinson said her staff would discuss assessments with any property owner wishing to do so.
Her office also has received numerous calls from upset taxpayers, she said. Many have come to her office to discuss the formulas used to appraise a piece of property.
Sluss said, "A lot of the time it's just about getting with the taxpayer and showing them our records. They're often satisfied with that."
State law requires property owners who object to their new figures to meet with the assessor within five days of receiving the notice.
However, Robinson said the assessor's office is always willing to meet with the property owners, even if it is outside that time frame.
Property owners wishing to contest their assessment in front of the Board of Equalization and Review can file the application with the county commission's office beyond five days, Robinson said.
State law requires the assessor's office to appraise property within 10 percent of its fair market value. That number is determined by the sale of comparable houses in the area and other criteria, Sluss said.
The appraisers look at homes and calculate the cost of building the structure if it were to be constructed today. They then depreciate the amount based on age and condition.
The sales criteria for an area are determined by looking at deeds filed at the county courthouse. Those deeds are provided to the state tax commission, which then gives the assessor a list of sales prices for specific types of homes in that region, he said.
The assessor's office has found appraisals to be inaccurate after meeting with property owners in the past, Robinson said.
She recounted a specific case when a property owner questioned an assessment for a "beautiful home on a very flat piece of property," she said.
"I didn't think there was any way we could lower the appraisal," she said. "Then the property owner sent us a photo, and it looked like there was a river running through their front yard."
The water problem resulted in a decrease in the assessment, she said.
Most questions are answered and addressed by the staff and don't end up before the Board of Equalization and Review, Robinson said.
Neither Sluss nor Robinson believe there will be a large number of requests for hearings before the commission.
Anyone wishing to schedule a meeting with the assessor to discuss property taxes should call 304-357-0250.
Those wishing to apply for a hearing before the Board of Equalization and Review should contact the Kanawha County Commission at 304-357-0101.
The board will meet starting at 5 p.m. every Tuesday and Thursday from today through Feb. 26.