More than 2,100 West Virginians will be eligible for refunds of money spent on discount club memberships as part of a multi-state settlement with Affinion Group, Attorney General Patrick Morrisey announced Thursday.
The refunds stem from the $32 million settlement of a complaint filed by Attorneys General from West Virginia, 46 other states and the District of Columbia against Connecticut-based Affinion and its Trilegiant and Webloyalty subsidiaries.
Officials alleged the companies misled consumers into signing up and paying for discount clubs and membership programs by offering a variety of services, such as credit monitoring, roadside assistance and discounted travel.
The settlement required Affinion to establish a $19 million fund to provide refunds for consumers in addition to direct payments to states. West Virginia is expected to receive approximately $25,000 from Affinion and its subsidiaries.
"Today's agreement requires Affinion to provide clear and conspicuous information to consumers," Morrisey said. "It is our hope that these new requirements will help to better protect consumers in West Virginia and elsewhere."
Those eligible for the refund will receive claims forms in the mail. Those forms must be completed and returned in order for consumers to be compensated.
Morrisey said any West Virginia consumers who believe they were improperly charged by Affinion, Trilegiant or Webloyalty can also contact the Attorney General's Consumer Protection Division at 800-388-8808.