CHARLESTON, W.Va. -- West Virginians are being urged to use caution when shopping online this holiday season.
Before buying merchandise online, Attorney General Patrick Morrisey says consumers should be mindful of safe practices for shopping online. That includes shopping at secure websites, knowing the company you're ordering from, reading privacy policies and other conditions, use a credit card, and always print and save receipts.
Morrisey also said the Federal Trade Commission also requires companies who sell online to adhere to certain standards, including shipping merchandise within the time promised or canceling your order and returning your payment if the new shipping date cannot be met.
Anyone who feels they've been scammed while shopping online, are encouraged to call the Attorney General's Consumer Protection Division at (800) 368-8808.