Tyler Mountain Water Inc. in Poca has seen its business jump since a chemical spill at Freedom Industries shut down the water supply to a nine-county region.
That's even though a do-not-use order has been lifted for most of the 100,000 West Virginia American Water Co. customers affected by the water ban.
Richard Merrill, president and CEO of Tyler Mountain, said the company's phones began ringing off the hook about 5:45 p.m. last Thursday, when the water company had a press conference announcing the do-not-use order.
"Obviously, we've been very busy since the news," Merrill said. "We certainly have picked up some additional business."
In addition to selling bottled water by the case for wholesale distribution, Tyler Mountain also offers setup and delivery of 3- and 5-gallon home and office bottled water systems.
While the water ban has been lifted in many affected areas, some consumers are still expressing doubts about the safety of the water supply. Many have said they will stick with bottled water for the time being.
Many of those consumers are calling Tyler Mountain offices to ask about their home and office delivery programs.
A secretary at the plant, located at the Rock Branch Industrial Park in Putnam County, said every time she hung up or transferred one caller, her phone would ring again with someone else inquiring about the company's products.
Merrill said his sales staff has been busy installing water dispensing systems for new customers this week.
"I just talked to one of my sales guys, and he said he installed 11 water coolers just yesterday for businesses," he said.
Tyler Mountain sells three types of bottled water: spring, distilled and purified waters.
The water is bottled by Pittsburgh, Pa.-based Aqua Filter Fresh, Inc.
The distilled and purified waters are produced just like the popular brands bottled by Coca-Cola (Dasani), PepsiCo (Aquafina) and Nestle (Deer Park and Nestle Pure Life).
The Tyler Mountain's distilled water, like PepsiCo's Aquafina, is made by taking a municipal water source - taken from a source in Pennsylvania - and purifying it through various processes, like reverse osmosis, to remove impurities and chemical tastes.