CHARLESTON, W.Va. - The Putnam Public Service District has suspended its acceptance of credit and debit cards for customer bill payments while specialists inspect the payment processing system to make sure it is secure.
The move came after the district received a report of unusual card activity from a local bank.
The district halted its use of credit and debit card payments for customer bills at 1:30 p.m. Thursday after Rock Branch Community Bank notified officials of fraudulent activity on some of their customers' accounts, according to a statement from the PSD.
The bank advised the activity involved the debit cards of several bank customers.
"While researching what appeared to be unusual purchases, the bank found that recent payments to Putnam PSD were a common transaction for all of the customers with the cards at issue," the PSD said.
Putnam PSD officials have already contacted the company that manages its payment processing system. The processing company told PSD officials they have not identified any security breaches or technical problems with their system.
PSD spokesman Scott Jones said the move to suspend acceptance of credit and debit payments was done out of an abundance of caution, until the source of the fraudulent bank card activity can be fully traced.
Jones said Rock Branch Community Bank is the only bank or financial institution that has reported compromised debit card accounts.
"We're not at the point where they can even say it's us, it's just the common thread," Jones said.