CHARLESTON, W.Va. - Appalachian Power spokesman Phil Moye said last summer's derecho was the worst storm in the company's history.
But the strong winds that knocked down trees and power lines also has provided the company with valuable lessons for the future.
"When we have something like that to look back on, there are always opportunities for us to improve," Moye said.
He said the company is looking at how it can bring customers back online in a faster, more efficient way.
Appalachian Power is encouraging better coordination between transmission line crews -- the ones who work on the giant power lines that carry electricity from power plants to substations -- and workers focused on repairing distribution lines, which carry electricity from substations to homes and businesses.
Moye said even if distribution line crews have all their work completed, "if we didn't have the transmission line back in service, we still couldn't get power to the customers."
He said if the company realizes a transmission line might take several days to repair, it now will reroute distribution line workers to areas where they are needed immediately.
"The end result is, we want to gain efficiencies in managing workers who come in to help with restoration efforts, and ultimately getting people back in service more quickly," he said.