Early acknowledged the marketplace also suffered glitches on the back end of its system, where information is submitted to health insurance companies.
He said some records showed up more than once.
"Some of those were people who tried to sign up more than once and didn't realize it had gone through," he said.
While the federal website is continuing to face problems, the state Department of Health and Human Resources' Medicaid sign-up page is operating without issue.
West Virginia inRoads, www.wvinroads.org, is meant to allow state residents to sign up for Medicaid and other government programs. Users cannot purchase private health insurance plans through the website, however.
DHHR Assistant Secretary Jeremiah Samples said 6,178 people have signed up for Medicaid through the site and at local offices.
Another 50,000 residents have signed up through the DHHR's auto-enrollment procedure.
In an attempt to cut down on Web traffic, the agency sent out 118,000 auto-enrollment letters to families who are eligible for Medicaid insurance. Applicants who want to apply just provide some personal information and send the letter back to DHHR.
Samples said the state does not yet know how many people have signed up for Medicaid through the federal health care marketplace. Those figures will be released on a monthly basis, he said.