Live updates on WV water crisis: Water ban being lifted area by area
CHARLESTON, W.Va. -- Gov. Earl Ray Tomblin and other West Virginia officials announced at noon today that the "Do Not Use" advisory for customers of West Virginia American Water is being lifted area by area.
State officials advised that people should pay attention to whether they live in the zones affected -- and to follow other instructions after that to ensure continued safety and health.
Residents were advised to use an interactive web map at westvirginiaamwater.com. The red means don't use. Blue means people can start to flush their water.
The web site had not been loaded the minute the announcement was made but was expected to load shortly.
The water company hotline number is 855-390-4569 but people are asked to call it only as a last resort.
Officials also warned that if all customers turn on their water at once, that will use up more water than the water plant can provide.
This is a link to the official flushing protocol: http://www.amwater.com/files/WV - How to flush.pdf
State schools superintendent Jim Phares said he was optimistic that school in Kanawha and Putnam counties could reopen Tuesday. Those counties later decided they couldn't flush the water and be prepared on time, so school is closed Tuesday.
For a more detailed account of West Virginia officials' instructions and guidance about returning to water usage, click here.
For more detailed instructions about how to turn the water back on in your home, click here.