A sea of ambulances and police vehicles collected at the scene shortly after the shooting. A witness, David Gosh of nearby West Allis, told the Milwaukee Journal-Sentinel he was returning from duck hunting with his father and a friend when he saw a woman emerge from the spa, screaming, as she ran into traffic. The area is near an interstate and a busy commercial road.
"She ran right out into the street was pounding on cars," Gosh told the newspaper. Moments later, a man with a handgun ran out. He appeared to be chasing the woman but then went back inside, Gosh said.
The mall, a country club adjacent to the spa and the hospital where survivors were taken were among the buildings locked down as police searched for Haughton. At the hospital, staff members were escorted inside and critically injured patients were accepted with a police escort. Officers were stationed at all main entrances.
People inside the mall waited patiently for updates during the lockdown. Gina Kralik, a bartender at Red Robin Gourmet Burgers in the mall, said people had been allowed to leave at one point but then police had decided not to let anyone come or go from the mall.
"We're just sitting watching the news and also trying to find out what's going on," she said about 3 p.m.
Austin Della, 17, was working at a department store in the mall when he heard announcements over the loudspeaker asking people to move their cars out of one of the parking lots. The mall was then locked down for almost three hours, he said, and customers joked about the good service they would get as the only clients in the whole store.
"Everyone was really calm," Della said. "If not for all the announcements, I don't think anyone would have known that anything was happening."
It was the second mass shooting in Wisconsin this year. Wade Michael Page, a 40-year-old Army veteran and white supremacist, killed six people and injured three others before fatally shooting himself Aug. 5 at a Sikh temple south of Milwaukee.
The shooting at the mall took place less than a mile from where seven people were killed and four wounded on March 12, 2005, when a gunman opened fire at a Living Church of God service held at a hotel.