The Democratic and Republican nominees for Kanawha County assessor have sharp differences of opinion about how the office should be run.
The pair traded barbs and accusations during a discussion that was heated at times.
Robinson, who has been employed at the assessor's office since 1980, said she would run the office in a similar manner as current assessor Phyllis Gatson.
Carper said he would make the office "more user friendly."
"I don't think the office is user friendly as far as relationships with taxpayers," Carper said. "I don't think the atmosphere is what it should be."
Carper said he would have knowledgeable people help taxpayers who have problems.
Robinson said the current employees are very knowledgeable and do work with taxpayers who have issues with their assessments.
"The individuals in the office are very friendly," she said. "We have letters written from individuals stating how friendly we are."
Carper responded, "My first encounter when I did call the office, I was really upset. I talked to a gentleman and all I could make out was mumbo jumbo.
"He talked for 15 minutes and he didn't say nothing."
Robinson said she participated in the conversation referred to by Carper, who owns rental property and also has been a developer. She said the staff member answered all of Carper's questions in detail.
Carper has not yet filed all of the reports needed to assess his property, Robinson said.
Carper said he plans to bring the information into the office to have his property assessed as soon as possible.
"At this point, I haven't had the opportunity to do that," he said.
Robinson said the assessor's office has fined Carper $100 for not providing the information.
"I'm sure he'll complain about that," she said.
Although she said she would make few changes if elected, Robinson acknowledged that she would move personnel around within the department.
"I believe there are some employees not in the positions they need to be in," she said.
Robinson said the office does very well at assessing commercial property. However, the employees need income information from owners to accurately assess the property, and sometimes the property owner does not provide those documents.