"Then we have to estimate," she said.
Carper wasn't sure how he would change the commercial assessment process because he has not yet been elected and is not sure how it could be altered.
"But I would try to simplify it so the taxpayers can get information they would understand," he said.
Carper said he would place tax maps online to improve access for taxpayers. Robinson said state code prohibits the assessors from doing that because there is a charge to access the information.
"It's mandated that we charge," she said.
Carper believes the office could set up a system that would allow it to charge online. He added that the state already has purchased a system that could be used for this purpose.
Robinson said the county would install the program to charge online for information once the state finalized the purchase.
Robinson also addressed accusations by Carper that an employee of the assessor's office had taken down one of his campaign signs. The person was videotaped outside a business in St. Albans around 3 a.m. Sept. 17.
Carper said the sign was gone from the area after the individual left. Robinson said she has spoken to the employee and he denies taking the sign. She pointed out that the video does not actually show the employee taking the sign.
"But this is not about signs," she said. "This is about who can be the next Kanawha County assessor and who is best qualified."
Carper's allegations of county employees campaigning for Robinson on the clock also were discussed during the meeting. Robinson said the county has a policy that no employee can campaign on county time.
She said many employees in the office support her but added, "I have asked none of them to do anything for me."
It also has been alleged that Robinson gave her campaign manager a job at the assessor's office. The woman is a former employee who was rehired this past summer by incumbent Assessor Phyllis Gatson, Robinson said. While the woman worked on her campaign in the spring, she is not her campaign manager, she said.
Robinson said she resents what she referred to as "personal attacks and accusations" made by Carper.
Carper also alleged that he had information that three vehicles owned by the assessor's office were spotted at a popular sports bar and restaurant in Cross Lanes for about three hours one afternoon.
Robinson said those individuals likely were assessing property in the area.
Carper said he had been told the individuals were residential assessors and had no business at the restaurant for that long.
Robinson began working for the Assessor's Office in 1980. She left in 1983 to work at the First National Bank in Belle but returned in 1985. She has been Gatson's administrative assistant for a little more than 10 years.
Carper has worked a variety of jobs, including meat cutter and commercial and residential builder.