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Update: Boil water advisory lifted for about 2,000 Kanawha County residents

Update:

West Virginia American Water has lifted a precautionary boil water advisory for customers in the areas of South Charleston, Tornado and Alum Creek.

The advisory was issued early Saturday morning for Smith Creek Road from 3800 block to Gore Addition, Greenview Road, Hudson Valley Road, Childress Road, Brounland Road, Sand Plant Road, Ridges subdivision, Rabel Mountain Road, Heavenly Drive, Midkiff Road, Ruth Road, Trace Fork Road from Rabel Mountain Road to Midkiff Road, Coventry Woods Subdivision, Eagle Drive, Crooked Creek Road, Chestnut Street from Childress Road to Hudson Valley Road, Willow Drive, Yorktown Place, and Gettysburg Road following a water main break, which West Virginia American Water crews have repaired.

Results of water quality testing have confirmed that water quality meets drinking water standards. Therefore, there is no further need to boil water prior to consumption. Customers will be notified via media.

Original:

West Virginia American Water has issued a precautionary boil water advisory for about 2,000 customers on Smith Creek Road from 3800 block to Gore Addition, Greenview Road, Hudson Valley Road, Childress Road, Brounland Road, Sand Plant Road, Ridges subdivision, Rabel Mountain Road, Heavenly Drive, Midkiff Road, Ruth Road, Trace Fork Road from Rabel Mountain Road to Midkiff Road, Coventry Woods Subdivision, Eagle Drive, Crooked Creek Road, Chestnut Street from Childress Road to Hudson Valley Road, Willow Drive, Yorktown Place, and Gettysburg Road.

The advisory follows a main break that has caused several storage tanks to drain, which West Virginia American Water crews are working to repair as quickly as possible. Customers will be notified through the media.

Affected customers should boil their water before consumption until further notice. Boiling kills bacteria and other organisms that may be present in the water. Customers are asked to bring water used for drinking, cooking, bathing and brushing teeth to a full boil for a minimum of one minute, then cool before use.

West Virginia American Water also recommends the following steps:

• Throw away beverages and ice cubes if made with tap water;

• Keep boiled water in the refrigerator for drinking;

• Provide pets with boiled water after cooling;

• Do not use home filtering devices in place of boiling or using bottled water; most home water filters will not provide adequate protection from microorganisms;

• Use only boiled water to treat minor injuries.

Once the system recovers, West Virginia American Water will be collecting additional water quality samples in the area of the outage. For more information, contact West Virginia American Water’s customer service center at 1-800-685-8660.


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