"This is a shocking thing to happen, especially right across the street where you live," she said. "I've been trying to keep my eye on it but keep my children away from the windows."
She said the Smiths seemed like "a nice family" though she didn't know Charles very well.
"He stayed in the house a lot," she said.
Goodwin said Charles Smith - also known as "Smitty" - seemed quiet and kept to himself.
"I would have never suspected it. They were so quiet and seemed like everyday folks," he said. "It's really, really sad."
She said she would regularly see Smith and his wife, Sherry, out with their grandchildren - a boy about 3 years old and a girl about 1. The couple has three children of their own, two daughters and a son.
Delores Corrick, 77, has lived on Central Street for about 40 years.
She was out walking her dog when the shootings occurred. She said she didn't see anything but heard a noise, though she also thought it was the garbage truck.
Corrick said the Smiths moved into the neighborhood about four years ago. She's never spoken to the family - she told police she couldn't identify a photo of the shooter - but never witnessed any suspicious activity, either.
"You never really saw them. They were very neat and clean," she said. "They were good neighbors."
Dennis Spada's home is about half a block from the Smith home. He said he was at the store when the shooting occurred, but his sister told him about it when he returned.
"There ain't no trouble like that that happens here," he said.
He said he never noticed any suspicious behavior.
"They kept to themselves. Never had any problems with them. They were good neighbors," Spada said.
Logan Biller, 23, said she had a different experience with the Smiths. Although she has lived on Central Street for only about six months, she said her encounters with the family weren't pleasant.
"They seemed like they were very aggressive people," she said, explaining that they would yell at people walking by on the street. She said she never talked to the family but suspected they drank a lot.
Biller told police Wednesday the house had a lot of in-and-out traffic, too.
Bob Malcolm, city councilman for Elkins' third district, said he also noticed a lot of people going in and out of the home.
"Elkins as a whole is a really good city. But stuff like this happens in other cities," he said.
Mayor Duke Talbott said he was "very surprised" to see something like this happen in his community. He said he didn't know Smith.
"The wonderful thing about living in Elkins is that it's peaceful and serene. It's a great place to raise kids," Talbott said. "It's a real tragedy. I hate to see these things happen here.
"We are doing our best to ensure the safety of the community; the safety of our residents is our most important concern. We'll do everything we can to support the authorities involved."