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A year after man's disappearance, police still search for clues

CHARLESTON, W.Va. -- Charleston Police still don't know how Robert Snow, a district manager for local 7-Eleven stores, died a year ago. But they hope someone will speak up and provide some clues.

Snow disappeared May 23, 2012 after he was last seen at the 7-Eleven on Bigley Avenue, where he often worked. His body was discovered by boaters in the Elk River a few days later.

Chief of Detectives Lt. Steve Cooper said they know Snow planned to go to a job interview, but he never showed up.

"We're asking for people to speak up. We're asking for something that will help us," Cooper said. "We've never had enough evidence to charge anyone.

"But the case is not cold," Cooper said in a press conference Thursday at the police station. "We're working on it every week. It's an active investigation."

Detective C. Sharp is in charge of that investigation.

Sharp said anyone with information about the crime can send him an anonymous letter.

"Even if someone wants to restate a fact that they assume was given to the police, or any detail someone believes has importance to this investigation," Sharp said. "I believe if someone is holding out and doesn't want to talk about it, maybe they will write about it."

Nothing police have learned about Snow's background and activities has provides any information that would help solve his murder. Investigators know of no motives or no people who had any grudges against him.

"We've had several leads in the past year," Cooper said. "We're still following up on those."

Snow's vehicle and his cellphone were found in the Bigley Avenue area, in a parking lot along the river. Snow's body had been partially bound with duct tape, but Cooper said he couldn't give more details.

"We hope that someone may give us a call and something useful will come up," he said. "Maybe some detail they didn't think was important -- any piece of information brought to us or revealed."

Cooper said Snow's death is "mysterious."

"And there are things we can't explain," he said.

The cause of death has not been released, another detail police are keeping to themselves for now.

Cooper said he hopes someone will come forward and talk to police "because it's the right thing to do," he said. "And to get justice for Mr. Snow.

"It's frustrating for us, and more frustrating for the family," he said.

Snow is buried in Phoenix, Ariz., near his two adult sons and ex-wife. Cooper said police stay in contact with the family.

Anyone with information is asked to contact the police at 304-348-6480. Letters can be sent to 501 Virginia St. E, Charleston, WV 25301 with the label  "Attention Detective Sharp."

Contact writer Cheryl Caswell at or 304-348-4832.

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